350F All Source Intelligence Technician

Every intelligence product that reaches a commander’s desk – from brigade targeting packets to national-level threat assessments – runs through someone who knows how to fuse signals, imagery, human reports, and open-source data into a single coherent picture. That someone is a 350F All Source Intelligence Technician. You won’t command soldiers. You’ll do something harder: you’ll tell the commander what’s actually happening on the battlefield when all of his other advisors disagree.

This is the Army’s top all-source analytical job. It’s a warrant officer position, which means you spend your career becoming the best intelligence technician in the room, not rotating through command billets. If you’re a senior 35F Intelligence Analyst who wants to go deeper rather than broader, the 350F warrant path is how you do it.

Warrant officer candidates need a GT score of at least 110 — our ASVAB study guide covers what drives that number.

Job Role and Responsibilities

The 350F All Source Intelligence Technician serves as the Army’s senior technical expert in all-source intelligence analysis, fusing information from every collection discipline – signals, imagery, human intelligence, open-source, and measurement and signature intelligence – into finished analytical products that support commander decision-making at echelons from battalion to Army-level. The 350F owns the intelligence analysis function in their unit, advises the commander and staff on threat capabilities and intentions, and manages the production and dissemination of intelligence across the intelligence enterprise.

Technical Expertise and Scope

A 350F operates at a level no 35F NCO reaches. Where an enlisted intelligence analyst operates specific collection systems and produces finished intelligence products under supervision, the 350F directs the entire analytical effort. They set analytical standards, resolve conflicting source assessments, validate intelligence products before they brief the commander, and integrate multiple intelligence disciplines that enlisted analysts work in separately.

The technical domain spans the full intelligence cycle: collection planning, processing, exploitation, analysis, and production. A 350F manages that cycle across a fusion cell, coordinates with national-level agencies, and ensures the right information reaches the right decision-maker at the right time. That’s a systems management problem as much as an analytical one.

Related MOS Codes and Designations

Mission Contribution

The commander’s ability to make a decision – where to attack, what threat to prioritize, whether a pattern of activity signals an imminent attack – depends on the quality of intelligence the 350F produces. That’s a direct line from your analytical work to lethal and non-lethal fires decisions. At higher echelons, a 350F advising a division G2 or corps J2 shapes intelligence priorities that affect thousands of soldiers.

Technology, Equipment, and Systems

350F warrant officers work across the Army’s core intelligence systems: the Distributed Common Ground System-Army (DCGS-A), Palantir, M3 (Metrics and Mitigation Management), and various classified national-level platforms and databases. At higher echelons, they interface with joint intelligence systems and national agency products from NSA, DIA, and CIA. The ability to move across multiple classified networks and extract relevant reporting from high-volume data streams is a core technical skill.

Salary and Benefits

Base Pay

Most 350F candidates enter warrant officer service as experienced E-5 to E-7 NCOs, so their pay grade for years-of-service purposes starts higher than a brand-new WO1. The table below shows base pay at realistic entry and career points based on 2026 DFAS pay tables.

Base pay is only part of the picture. A CW3 with 14 years of service drawing officer-rate BAH at a high-cost duty station (Fort Belvoir, Fort Meade, or the Pentagon area) adds $2,500 to $3,500 per month in housing allowance on top of base pay. Officers also receive a monthly Basic Allowance for Subsistence of $328.48 (2026 rate).

Special Pays and Bonuses

The 350F MOS does not carry aviation bonus pay or flight pay. However, the Army has active warrant officer retention bonus programs, and intelligence warrants have historically qualified for incentive bonuses at key career points. The Army introduced a new auction-style Warrant Officer Retention Bonus program for certain career fields in early 2026 – check current HRC warrant officer incentive guidance for the most current figures, as amounts change by fiscal year.

Senior 350F warrant officers with TS/SCI clearances who accept joint duty assignments or interagency positions sometimes qualify for special duty assignment pay (SDAP), though rates are assignment-specific.

Additional Benefits and Retirement

Warrant officers use officer BAH rates (higher than enlisted rates). At Fort Novosel, a WO1 without dependents draws approximately $1,407/month BAH; a CW3 draws approximately $1,764/month. At higher-cost installations, those figures are substantially higher.

All active-duty warrant officers are enrolled in the Blended Retirement System (BRS): a 20-year pension at 40% of your high-36 average base pay, plus TSP matching up to 5% of basic pay starting in year three. A CW4 retiring at 20 years with a high-36 average around $9,000/month locks in a pension of roughly $3,600/month before any TSP distributions.

Health coverage is TRICARE Prime with zero premiums and zero copays for active duty members. Family coverage under TRICARE Prime has no enrollment fee and a $1,000 annual catastrophic cap.

Work-Life Balance

Warrant officers at the company and battalion level work garrison hours similar to senior NCOs: physical training formation, duty day, after-hours readiness requirements during exercises. The staff advisory role at brigade and above often means more predictable hours than a company-level NCO, but intelligence warrants carry significant deployable demand. Field exercises and rotations at the National Training Center (NTC) or Joint Readiness Training Center (JRTC) pull 350F warrants regularly.

The warrant officer lifestyle differs from commissioned officers primarily in the absence of the generalist staff grind. You won’t write officer performance reports on a company, manage a barracks, or fill a battalion S3 shop role. Your time investment is in your technical lane, which most 350F warrants describe as a major quality-of-life advantage over the commissioned officer path.

Qualifications and Eligibility

Appointment Paths

The 350F warrant officer path is enlisted-to-warrant only. There is no direct civilian or officer lateral entry. Candidates must be a Sergeant (E-5) or above, currently assigned and serving as a 35F Intelligence Analyst, have completed the 35F Advanced Leader Course (ALC), and have at least four years of hands-on 35F experience validated across at least two assignments.

The Army does not accept other intelligence MOS codes as feeders for 350F. If you’re a 35P Cryptologic Linguist or 35N SIGINT Collector, you’re tracking toward different warrant specialties (352N or similar).

Requirements Table

Warrant Officer Candidate School (WOCS)

All selected candidates attend Warrant Officer Candidate School at Fort Novosel, Alabama. WOCS is a five-week resident course focused on leadership, Army warrant officer doctrine, and the legal framework of the federal warrant appointment. It is not a technical course – you’ll cover the MI-specific content at WOBC.

The selection process begins months before WOCS. Candidates submit a warrant officer packet through their chain of command to the Warrant Officer Recruiting Center. The packet includes DA Form 61 (application), three letters of recommendation (one from a warrant officer or officer), college transcripts, recent NCOERs, and a personal statement. Boards convene annually; check recruiting.army.mil/ISO/AWOR for the current board calendar and packet submission requirements.

GT Score and ASVAB

The Army requires a minimum GT score of 110 for all warrant officer programs – no exceptions, no waivers. The GT score comes from your ASVAB Verbal Expression (VE) and Arithmetic Reasoning (AR) subtests. If your current GT score is below 110, you can retest through your installation education center. A strong ASVAB preparation program focused on those two subtests can move your score significantly.

Packet and Board Competitiveness

350F board selection is competitive. Boards look for warrants with credentialed analytical experience: assignments to echelons-above-corps units, INSCOM, or joint commands carry weight. A college degree, even an associate’s, distinguishes a packet. Deployment experience in analytical roles – producing time-sensitive intelligence products under pressure – is exactly what the board wants to see documented in your NCOERs.

Upon Appointment

Successful candidates are appointed at WO1 and incur a standard Active Duty Service Obligation (ADSO) upon appointment and completion of WOBC. The obligation for non-aviation warrant officers is typically three years following WOBC graduation; verify the current ADSO with your warrant officer recruiter at the time of application, as these terms are set by MILPER message and change periodically.

See our ASVAB study guide for a study plan focused on the GT composite.

Work Environment

Setting and Schedule

The 350F spends the majority of their time in a secure Sensitive Compartmented Information Facility (SCIF). Whether deployed or in garrison, the analytical workspace is classified. Intelligence operations centers at brigade, division, corps, and theater levels form the typical operating environment. Unlike maintenance or aviation warrants, the 350F rarely works in open motor pools or flight lines – the job is inside a secured space, often behind multiple classification layers.

Garrison duty follows a standard duty day framework, but intelligence operations don’t respect business hours. Operational tempo, named operations, and intelligence-driven targeting cycles can drive 12 to 18-hour shifts regardless of garrison or deployed status.

Position in the Unit

Warrant officers do not sit in the NCO support channel and are not part of the traditional command chain in the same way commissioned officers are. The 350F advises the G2 (intelligence officer) at battalion, brigade, or division level and serves as the technical anchor of the intelligence section. The commissioned officer (35D or branch-detailed officer) handles command functions and interface with higher echelons; the 350F owns the technical quality of everything produced.

The relationship with enlisted analysts is direct and technical. The 350F sets analytical standards, reviews finished products, mentors junior 35F soldiers, and catches analytical errors before they reach the commander. Senior NCOs in the section manage the Soldiers’ day-to-day performance; the 350F manages what those Soldiers produce.

Technical vs. Staff Roles

As a WO1 and CW2, you’re producing intelligence and supervising small analytical teams – hands-on technical work. At CW3 and CW4, staff advisory roles at brigade, division, or corps level become more common. You’ll attend targeting boards, brief commanders, and interface with national agencies rather than sitting at a workstation analyzing raw data yourself. At CW5, the role is purely advisory: you’re the senior MI technician at a corps, theater army, or joint command, setting doctrine and resolving the hardest analytical problems.

Job Satisfaction and Retention

Intelligence warrants tend to have strong retention because the civilian intelligence market – particularly cleared contracting – pays exceptionally well. Many CW3 and CW4 warrants leave at the 12 to 16-year mark for cleared contractor positions that pay $120,000 to $200,000+ depending on clearance level and specialty. Those who stay cite the mission, the peer community, and the stability of the warrant path as primary reasons. Frequent relocation is the most common complaint.

Training and Skill Development

Warrant Officer Basic Course (WOBC)

After WOCS graduation and WO1 appointment, 350F warrants attend the Military Intelligence Warrant Officer Basic Course at Fort Huachuca, Arizona, home of the U.S. Army Intelligence Center of Excellence (USAICoE). The course is approximately 13 weeks of MOS-specific technical training.

WOBC covers all-source intelligence methodology, intelligence community architecture, fusing multiple collection disciplines, and the systems and databases used across the intelligence enterprise. The course is substantially more advanced than 35F AIT – candidates arrive as experienced analysts and leave as certified warrant officers with the technical authority to manage intelligence operations at echelon.

Warrant Officer Advanced Course (WOAC)

WOAC for 350F is also conducted at Fort Huachuca. Warrants typically attend as a CW2 or early CW3, and completion is required before promotion boards consider a warrant for CW3. The course builds on WOBC by covering intelligence operations at higher echelons, joint intelligence operations, and advanced analytical methodologies. Length is approximately four to six weeks in resident instruction.

Warrant Officer Intermediate Level Education (WOILE)

WOILE is a five-week resident course attended as a CW3 or CW4. It is MOS-immaterial – all warrant officers attend regardless of specialty. WOILE develops warrants for advisory roles at higher echelons and covers joint operations, Army doctrine, and senior technical leadership. Location is Fort Novosel, Alabama.

Warrant Officer Senior Service Education (WOSSE)

WOSSE is the capstone education course for senior CW4s and CW5s. It runs in two phases: a distance-learning phase followed by a resident phase at Fort Novosel. WOSSE prepares senior warrants for advisory positions at corps, theater army, and joint force headquarters. Completion is tied to CW5 promotion eligibility.

Additional Training and Certifications

Fort Huachuca hosts several advanced intelligence courses beyond WOBC and WOAC. The Army COOL program maps 350F experience to civilian certifications and funds credentialing in areas like intelligence analysis, information security, and geospatial disciplines. The Army funds tuition assistance up to $4,500 per year for college coursework, and the Post-9/11 GI Bill transfers to dependents after six years of service.

Airborne School at Fort Moore, Georgia is available for 350F warrants in units with airborne requirements. Many intelligence warrants assigned to XVIII Airborne Corps, SOCOM-adjacent units, or airborne divisions at Fort Liberty complete Airborne School.

A qualifying GT score comes first — our ASVAB study guide covers the subtests that drive GT.

Career Progression and Advancement

Career Timeline

WO1 to CW2 promotion is time-based, contingent on completing WOBC. CW3 and above require board selection using the OER (DA Form 67-10 series, with DA Pam 623-3 Appendix B guidance for warrant-specific evaluation criteria).

Promotion System

CW3 and CW4 promotion boards are competitive. File factors that drive board decisions include: OER senior rater “Best Qualified” or “Highly Qualified” blocks, demonstrated performance at echelon (battalion technician who’s never left battalion is less competitive than one who’s served at division or joint level), advanced education, and joint or interagency assignments. At CW4 and CW5 levels, a master’s degree and joint duty credit become meaningful differentiators.

Promotion to CW5 is selective. Most 350F warrants who reach 20-plus years sit in the CW4 range; CW5 positions are limited in number and concentrated at corps, theater army, INSCOM, and Defense Intelligence Agency assignments.

CW5 as Senior Technical Advisor

A CW5 350F at a corps G2 or INSCOM command is the authoritative voice on intelligence quality across a force of tens of thousands of soldiers. The job involves setting analytical standards, training subordinate warrant officers across the command, representing the command’s intelligence function in joint and interagency forums, and advising general officer-level commanders on threat assessments. It’s the apex of technical intelligence expertise in the Army.

Building a Competitive Record

• Pursue joint duty assignments (DIA, NGA, NSA liaison billets, CENTCOM/INDOPACOM J2)
• Complete college (bachelor’s or master’s in strategic intelligence, political science, or data science)
• Seek deployment experience in division-level or higher intelligence roles
• Volunteer for NTC/JRTC rotations as an opposing forces or training cadre role
• Get write-ups in your OERs that specifically cite analytical products that influenced commander decisions

Physical Demands and Medical Evaluations

Physical Requirements

Warrant officers meet the same fitness standard as all soldiers: the Army Fitness Test (AFT). The AFT replaced the ACFT on June 1, 2025 and has five events scored 0-100 points each, for a maximum of 500 points. The general passing standard is 300 total points (60 per event minimum), normed by age and sex. The 350F MOS is not a designated combat specialty, so the combat-standard score of 350 does not apply.

Scores are age-normed, so a 42-year-old CW3 is scored against peers, not against 19-year-old infantry soldiers.

Medical and Security Requirements

The 350F MOS does not require a flight physical, but it does require a current Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance with a favorable polygraph at many billets. The polygraph requirement varies by assignment but is standard for billets at NSA-adjacent units, INSCOM, and joint intelligence commands. Candidates must be eligible for a TS/SCI at the time of application; the clearance investigation will be run before WOCS attendance if not already active.

There are no MOS-specific vision, hearing, or medical standards beyond the standard Army accession requirements. Standard medical fitness under AR 40-501 applies.

Deployment and Duty Stations

Deployment Patterns

The 350F carries one of the higher deployment tempos among non-combat-arms warrant officer specialties. Intelligence is an operational function, and units don’t go to combat without their G2 warrant. Deployments of 9 to 12 months are common; two to three combat or contingency deployments over a 20-year career is a reasonable expectation. Rotational deployments to EUCOM, CENTCOM, INDOPACOM, and AFRICOM areas of responsibility are typical for division and corps-level MI warrants.

Reserve Component 350F warrants face mobilization through ADOS and operational deployment orders. Intelligence units mobilize regularly for named operations and theater security cooperation missions.

Duty Station Options

Primary duty stations for 350F warrants concentrate around major intelligence installations and high-density combined arms corps:

• Fort Huachuca, AZ – USAICoE, training assignments, 111th MI Brigade
• Fort Belvoir, VA – DIA, INSCOM headquarters, numerous national-level intelligence organizations
• Fort Meade, MD – NSA, CYBERCOM-adjacent MI billets, 902nd MI Group
• Fort Liberty, NC – XVIII Airborne Corps G2, USASOC intelligence elements
• Fort Campbell, KY – 101st Airborne Division G2
• Fort Stewart, GA – 3rd Infantry Division G2
• Fort Wainwright, AK – USARAK intelligence elements
• Overseas – Korea (501st MI Brigade), Europe (66th MI Brigade), various theater positions

HRC manages warrant officer assignments through the Military Intelligence Branch career managers. Unlike many enlisted MOS, 350F warrants often have genuine input into assignment preferences through officer records submission and career manager conversations, particularly at CW3 and above.

Risk, Safety, and Legal Considerations

Job Hazards

The 350F is not a combat direct-action role, but intelligence warrants deploy to combat environments alongside the units they support. Indirect fire, convoy operations, and base attack risks apply during deployments. The physical risk profile is lower than combat arms but higher than most garrison-based specialties.

Working in highly classified environments carries a specific risk category: unauthorized disclosure of classified information. A single security violation – even an unintentional one – can end a career and result in criminal prosecution under federal law, including the Espionage Act. The legal stakes of the 350F position are substantially higher than most Army jobs.

Safety Protocols and Risk Management

Intelligence operations centers run communications security (COMSEC) and information security (INFOSEC) protocols as continuous operational requirements. Composite Risk Management (CRM) applies to physical operations. The 350F is accountable for the security of classified material within their section, which means security violations by junior enlisted analysts can reflect in the warrant’s OER.

Authority and Responsibility

Warrant officers are subject to the Uniform Code of Military Justice (UCMJ) and hold the authority of their pay grade. The 350F does not hold command authority over a tactical formation (unlike aviation warrants, who can command aircraft). They do hold supervisory authority over the intelligence section and are legally responsible for the accuracy of intelligence products that flow upward to the commander. An intelligence product based on faulty analysis that leads to an incorrect targeting decision creates both operational consequences and potential legal exposure for the producing warrant.

Impact on Family and Personal Life

Family Considerations

PCS tempo for 350F warrants tracks roughly with the overall Army cycle: every two to three years on average, though high-demand positions at NSA, DIA, and joint commands can extend a warrant at a single location for four or more years. That stability is a significant quality-of-life factor for families.

Army Community Service (ACS), Family Readiness Groups (FRG), and spouse employment programs exist at all major installations. The concentration of 350F billets in the Washington, D.C. area (Fort Belvoir, Fort Meade, Pentagon) creates a unique situation for dual-career families – civilian intelligence sector employment near those installations is extensive, which benefits spouses with compatible career fields.

Dual-Military and Deployment Planning

Dual-military couples – both serving – can request stabilization or joint spouse assignments, though approval depends on available billets. Intelligence warrants deployed 9 to 12 months at a stretch put real strain on family units. The FRG at MI-heavy installations is generally mature and well-staffed given the operational tempo those units sustain.

Warrant officers at the CW3+ level typically have more assignment predictability than company-grade officers who cycle through positions every 12 to 18 months. The single-track technical career path means fewer mandatory PCS moves tied to developmental requirements.

Reserve and National Guard

Component Availability

The 350F MOS is available in both the Army Reserve and the Army National Guard. The Reserve fields MI units at various echelons, including the 205th Military Intelligence Brigade (TIDA) and other theater-level intelligence units. National Guard MI units vary by state but include intelligence support elements aligned to Army divisions and theater commands.

Appointment Paths for Reserve and Guard

Reserve and Guard warrant appointments follow the same basic pathway as active duty: the candidate must be a serving 35F at E-5 or above, meet all experience requirements, submit a warrant officer packet, and be selected by a board. WOCS at Fort Novosel is required regardless of component. The key difference is that Reserve and Guard candidates often complete WOCS and WOBC on active duty orders, then return to their Reserve or Guard unit.

Active-duty 350F warrants transitioning to the Reserve or Guard component at any point in their career can transfer with their warrant officer status, subject to position vacancies.

Drill and Training Commitment

The standard Reserve/Guard commitment is one weekend per month (4 drill periods) plus two weeks of Annual Training. For 350F warrants, additional training days are common due to:

• Intelligence system currency requirements on DCGS-A and classified networks
• SCI access maintenance and annual security training
• Annual certification requirements for some analytical platforms

Aviation warrants have more extreme additional training requirements (flight hours), but intelligence warrants still carry more additional training load than many non-technical MOS.

Part-Time Pay

Drill pay is calculated as monthly base pay divided by 30, multiplied by the number of drill periods. A standard four-drill weekend for a CW2 with less than 2 years of warrant service pays approximately $616 per weekend; at 2 years of warrant service, approximately $675 per weekend. Annual Training pays the equivalent of roughly two weeks of active-duty base pay.

Component Comparison

Civilian Career Integration

The 350F skill set maps directly to cleared intelligence contractor roles. A Reserve or Guard 350F with an active TS/SCI can earn $120,000 to $180,000 per year as a cleared intelligence analyst or senior analyst with Booz Allen Hamilton, SAIC, Leidos, CACI, or dozens of smaller firms. The Reserve component actively benefits from warrants who bring current operational intelligence experience from their civilian jobs back into the formation.

USERRA protects Reserve and Guard members from employer retaliation due to military service and guarantees reemployment following deployments up to five cumulative years.

Post-Service Opportunities

Transition to Civilian Life

A 350F retiring at 20 years carries credentials that the cleared defense and intelligence market values immediately: a TS/SCI clearance (worth $10,000 to $30,000 to a cleared employer just to maintain), 15-plus years of all-source analytical production experience, knowledge of classified systems across multiple intelligence disciplines, and the credibility of an Army technical warrant officer.

The SFL-TAP (Soldier for Life – Transition Assistance Program), Hiring Our Heroes, and the Army Career Alumni Program all provide transition support. Warrants leaving before 20 years retain their security clearance eligibility and often find civilian contracting positions within months of separation.

Civilian Career Prospects

The cleared contracting market commands a significant premium over uncleared equivalents. A retired CW4 350F with 20 years of service and an active TS/SCI polygraph is competing for senior contractor roles that pay well above BLS median figures for comparable civilian titles.

Certifications and Credentials

The Army COOL program maps 350F experience to civilian certifications the Army will fund or reimburse. Relevant credentials include:

• Certified Intelligence Professional (CIP) – sponsored by the National Military Intelligence Association
• CompTIA Security+ – widely recognized baseline information security certification
• Certified Defense Intelligence Analyst (CDIA) – DIA-recognized analytical credential
• Professional Certification in Intelligence Analysis (PCIA) – recognized by the intelligence community

The Post-9/11 GI Bill provides up to 36 months of full in-state tuition at public universities (or up to $29,920.95/year at private institutions for the 2025-2026 academic year) plus a monthly housing allowance at the E-5 BAH rate for the school’s ZIP code. A retiring CW4 using the GI Bill for a master’s degree in strategic intelligence or security studies can complete a graduate program at near-zero cost.

Is This a Good Job for You? The Right (and Wrong) Fit

Ideal Candidate Profile

The best 350F candidates are senior 35F NCOs who are the go-to analyst in their unit – the person other analysts bring hard problems to, not the NCO who’s been coasting on basic skill sets. Strong pattern recognition, the ability to write clearly under pressure, comfort operating in classified environments, and genuine intellectual curiosity about adversary capabilities are the attributes boards recognize in a packet and in person.

You should want to be the technical expert, not the unit commander. If your career goal is to command a company or battalion, commission as an officer. The 350F warrant path rewards depth, not breadth.

Potential Challenges

The 350F career has real friction points. Promotion above CW4 is genuinely competitive, and CW5 positions are scarce. The classified work environment limits professional networking in ways that commissioned officers or civilian professionals don’t face – you can’t post your project work on LinkedIn or discuss analytical methods at public conferences. The peer community is small, which means assignment selection boards know your record well (which cuts both ways).

The security clearance requirement also means any legal issue, financial problem, or questionable foreign contact can derail a career mid-stream. Clearance maintenance is a continuous obligation that shapes personal decisions.

Career and Lifestyle Alignment

The 350F makes strong sense if you’re a 35F at E-6 or E-7 who wants to stay in intelligence work for a full career, wants better pay and authority without leaving the technical field, and is comfortable with the cleared contractor exit ramp that most 350F warrants take at some point. The 20-year pension, the cleared job market value, and the depth of the technical work make this one of the more financially rational warrant officer paths.

It’s a poor fit if you want command authority, broad leadership visibility, or the option to easily transition into uncleared civilian fields. The 350F’s career capital is almost entirely clearance-dependent.

More Information

Your local Army recruiter or the Warrant Officer Recruiting Center can walk you through current board dates, packet requirements, and whether your 35F record is competitive for a 350F application. If your GT score is below 110, the ASVAB test prep resources at your installation’s education center are a good starting point – that score is non-waiverable and worth the preparation investment. The recruiting site also lists current MILPER messages with any active bonus programs tied to the 350F MOS.

• Prepare for the ASVAB with our study guide to meet the GT 110 requirement

This site is not affiliated with the U.S. Army or any government agency. Verify all information with official Army sources before making enlistment or career decisions.

Explore more Army warrant officer careers such as the 351L Counterintelligence Technician and the 351M Human Intelligence Collection Technician.